Thank you for shopping at The Outpost. Everything here is an instant-download PDF, so you get your files right away. Because a download can’t be returned, all sales are final. If something isn’t right with your file, though, we’ll make it right.
When we’ll send a new copy or a refund
Email us within 30 days of your purchase if:
- Your file won’t open
- Your file is damaged or incomplete
- You were sent the wrong file
We’ll send you a working copy, or refund you if you’d prefer.
Bought something twice by accident?
It happens. Let us know and we’ll refund the extra purchase.
How to reach us
Email lonevigilpress@gmail.com and include your order number. It’s in your order confirmation and on the page you saw after checkout. A sentence or two about what happened helps us sort it out quickly.
How refunds are paid
Refunds go back to your original payment method through PayPal. They usually arrive within a few business days, depending on your bank or card.
Printing help
If a file opens fine on screen but stops partway through printing, the file is usually fine. Large, full-color pages can be a lot for some home printers to handle at once. A few things that help:
- Print in smaller page ranges, such as pages 1–5, then 6–10.
- Update your PDF reader to the latest version.
- Open the file in the free Adobe Acrobat Reader and print from there.
- Check that your printer has enough ink or toner.
Still having trouble? Email us and we’ll help you get it printed.
Lone Vigil Press, Tennessee